Warranty Information

We take safety very seriously, the safety of your property when we are onsite, and the safety of our employees as they do their work. That’s why we are willing to share our internal safety procedures with you.


Life expectancy and workmanship warranties vary from product to product. Products ranging asphalt, metal, slate, etc. Expectancy 20-100 years.


Safety Procedures for Sundown Exteriors

All safety procedures begin with extensive training. Our leaders instruct and teach the proper ways of avoiding injuries; being aware of all surrounding and hazards for both their self and their co-workers.

“Anything over 4’ requires fall protection”

  1. Adjust Harnesses and ropes to fit properly

  2. Elevate ladder 36” above the eave and tie off immediately!

  3. Set 2X6 roof jacks to step on the roof to tie off to the nearest ridge

  4. Climb to the peek to set harness straps

  5. Set an anchor in the rafter with sixteen penny nails for each workers rope

  6. Have an additional rope handy for going up and down the ladder

  7. Set 2×6 roof jacks on all roof eaves

  8. Set 2×6 roof jacks up the roof every 6’ after the eave coarse all the way to the ridge

  9. Bundles are to be laid flat with 2×6 boards

  10. Stay tied off regardless

  11. Upon completion do section at a time starting at the highest point to remain tied off and removing jacks in order

  12. Once all is done pull harness strap caulk holes hoist down the rope , pull the last jack, untie the ladder

  13. Walk up and down the ladder with nothing in your hands, climbing with both hands at all times

Roof Jacks

  1. Anything over 4’ requires roof jacks in combination with the fall protection

  2. Once ladder has been tied off follow harness procedure for fall protection

  3. Once fall protection is in place and all workers are tied off to their straps these guidelines apply to all slide guards

  4. 2×6 jacks on all eaves regardless of pitch!!

  5. 2×6 jacks and harness both , on all jobs

  6. Flat roofs-perimeter rails, tied off to straps with safety monitors

    1. 3/12 to 6/12 pitch 2×6 jacks on all eaves – tied off to rafters in combination with safety harness

    2. 6/12 and up Tied off with harness – 2×6 jacks set every up slope from the eaves coarse to the ridge

    3. Break down jacks with fall protection procedures.

Safety Glasses and Hard Hats

  1. Safety glasses must be OSHA approved or prescription for all workers on the project. To protect eyes from projectiles

  2. Any one cleaning or working on the ground must wear hard hats if someone is working above you

Material Loading and Handling

  1. Protect boom truck with barricades and notify all workers of loads. Communication is key!

  2. Follow all safety procedures when working 4’ above the ground

  3. Communicate with driver from a visible spot while workers load the jobsite. Everyone needs to be alert of their surroundings

  4. Load materials on 2×6 jacks or L boards

  5. Lay flat if possible, if not stack “our way “on 2×6 boards our way is 2 anchor bundles securely used to wedge bundles safely

  6. Stand on walkable slopes or jacks when handling heavy materials to avoid slips

  7. Wear gloves and eye protection at all times

  8. Communicate with all people on job site and remain alert

Ladder Positioning

  1. Position on a dry flat surface. Use cleats if using ladders outside

  2. Elevate ladder 36” above working surfaces

  3. Tie ladder to ridge support

  4. Never use a ladder within 20’ of electrical lines

  5. Use rope on ladder to elevate tall ladders

  6. Ladder pitch gauge 1’ away from walls Every 4’ in height

Barricades and Safety Cones

  1. Company Vehicles, trailers

  2. Use Barricades or cones on the following:

    1. Trucks (Work)

    2. Trailers

    3. Houses

    4. Ladder Bases

    5. Unloading trucks and boom trucks

    6. Protect owner’s property

    7. Places with danger from above

  3. Bright Reflective Safety Equipment Required on all projects

Fall Explanations (If an accident occurs)

  1. Call Immediately

    1. 911

    2. Office

    3. Emergency Contact

    4. Insurance Agent

  2. Leave Body in place and check consciousness

  3. Don’t try to move the body

  4. Comfort and reassure help is on the way

  5. Wait on emergency services-repeat calls if necessary

  6. Take pics and document everything from a-z while waiting on emergency services

Traffic Protections

  1. Be alert of passing traffic when exiting trucks and trailers

  2. Make sure all doors are secured so they don’t blow open

  3. Do not unload in streets-all tools in yard or trailers

  4. Set safety barricades and cones to protect employees from passing traffic make a secure path way.

  5. Do not block traffic or park on the wrong side of the street

Uniforms and Clothing


  1. Soft soled boots

  2. Sun block-regularly

  3. Shades (OSHA Approved)

  4. Tan works pants

  5. Tan hats

  6. Light colored t-shirts

  7. Extra towels and change of clothes

  8. Gloves

  9. Always keep water in tool pouch

Matching uniforms encouraged


  1. Soft soled boots

  2. Chap stick

  3. Gloves

  4. Shades (OSHA Approved)

  5. Tan work pants/thermals

  6. Hoodies and coats/thermals

  7. Hand warmers/Stocking caps

Soft Soled Boots

Soft soled boots and construction shoes are required on all roofs with a pitch of 3/12 or greater. To avoid slipping, bruising and scuffing. These will help you keep the best traction when standing on an inclined slope with granules. In combination with all other OSHA Safety procedures soft soled boots will keep you the safest.



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Had a new roof and gutter guards on home and garage replaced 2 months ago. Very professional service and presentation. Contract presented along with license and insurance information along with paperwork showing carried workman's comp on employees. All work done within promised time frame. Perfectionism noted on completion of job and cleanup perfect. Employees very respectful and hard workers. Would recommend them and would use them again in the future if needed. Good job, thank you!

- Marie M.


We were very pleased with the overall job of Matt and his crew the day we got our new roof. Great work guys! Zack is a very good salesman and did a good job explaining everything to us. Thanks to all of you!

- Brenda C – Barnes, IL


Great job. What a good-looking roof. Zack and his crew were fine to deal with — courteous, hardworking, attention to detail. We had a leak problem and were scheduled quickly. Zack even came a few days before and did a temporary fix because of a threat of rain. Very competitive price with a good, thorough final clean-up and an inspection with the owner before the final payment is made. Good group to do business with. Thank you!

- Jerry & Helene B.


Excellent work for far less money than other estimates.

- Staci H. – Mason City, IL